Accelerating Global Transformation: AI Integration and Salesforce Rollout for HR Services Leader
Approach Consulting fuels global transformation capability maturity growth.
Challenge: Scaling Transformation Opportunities with AI Integration in HR Services
One of the largest global HR Services firms’ technologies division sought out Approach Consulting to help mature its transformation capability.
As the company prepared to scale its investment, including integration of a recent AI acquisition, and delivery of a new modular Salesforce front-office environment, leadership recognized that their existing function lacked the structure, governance, experience, and capacity required to deliver at pace & scale, while minimizing business disruption.
To power their rapid growth timeline, they needed swift maturity gains and an interim leader who could both guide the U.S. transformation and build enduring internal capability to power global expansion.
Accelerating global expansion & AI investment
As a trusted strategic partner, Approach Consulting ensured blended advisory + interim leadership to assess capability maturity, recommend quick-wins, guide U.S. market & India platform & process transformation, develop a blueprint for global expansion, & transfer knowledge to position permanent staff leadership and core teams for continued success.
Approach Consulting positioned client for global expansion
- Achieved U.S. launch of Salesforce + AI platform in rapid time, & with sacred company transactions (pay/bill) intact
- Enhanced governance, rigor, structure, & executive awareness maturity
- Established Center of Excellence model to ensure continuous knowledge sharing
- Successfully transitioned full Transformation Office leadership to internal successor on time, per plan
- Positioned the organization with matured capability value to enable global expansion
